Refund Policy
Diet Specialist is committed to providing each customer with exceptional service. We want you to feel comfortable about transacting business with us. For our Advanced Nutrition Adviser Diploma at level 5, there is a generous 30 days full refund policy, which begins on the date of purchase with most of our products with the exception any one-to-one training service as well as any special/limited discount for all products which have a zero refund policy. However, you can cancel your subscription at any time from any future billing.
For our subscription products such as our mentoring programmes we will abide by the Consumer rights procedure of the UK, which entitle the consumer to a 14 day cooling off period, however this right is waived as soon as the product or service purchased has been accessed, streamed or downloaded.
For our Live events, the 14 day refund policy applies as long as notice is given at least 1 day prior to the event. Sadly this means that tickets purchased within 1 day of the event cannot be refunded.
If you are not completely satisfied with the product you have paid for, you may contact info@diet-specialist.co.uk within 14 days of the purchase and we will look into your request.